Bygone Preferred Installers ...what you can expect

By now you will understand that The Bygone Collection stands for the very best in sash windows.

This includes the most authentic appearance, outstanding design features, the best materials and components, the most advanced manufacturing and construction techniques, the best environmental performance and the best security levels.

This commitment to excellence also extends to our network of Bygone Preferred Installers. They're carefully selected, trained and monitored so that your Bygone sash windows are installed and finished to the highest standards... Each company has had to assure us of their capabilities, reliability and integrity.

•  We will not allow anyone other than an authorised, Preferred Installer to install Bygone sash windows, it's the only way we can monitor the quality of installations.

•  Each preferred installer must pass a lengthy selection process to ensure that they meet our high standards, and in order to demonstrate they continue to adhere to our standards, comply with the most up to date working practices, business standards etc must attend refresher courses on a regular basis.

Because we know the quality of the Installer's  workmanship, they have attended our "survey and installation training" courses and they continue to comply with our standards we are happy to recommend them and guarantee their work.

You can be certain that they Will do a professional installation, they'll care about your home, how your property will look once the work is complete, and will provide you with the right solution.

I recommend you see a sample to fully appreciate the workmanship for yourself, request a free proposal in writing so you'll know the level of investment needed to maintain your homes character, and request examples of where they've fitted windows locally in the past.

Bygone Preferred Installers - we guarantee their workmanship

You'll be asked to provide valuable feed back on their workmanship, the care and attention they provided you, along with any specific observation you'd like to advise us about. Because we monitor their progress this way, we're confident to recommend them in the first place.

All Bygone Preferred Installers are vetted before registration. Each Company has to assure us of their reliability and installation standards. In this way we feel comfortable in reccommending them. In addition to this we request feedback from clients to ensure that this is carried through.

We inspect the company's premises; Check their financial standing and take up references. We then monitor feedback from clients continuously to ensure that standards are maintained.

You can expect,

• Any issue to be dealt with quickly and without fuss.

• If that proves difficult or in the highly unlikely event that the installer ceases trading during or before installation, Bygone will appoint another vetted company to oversee the remainder of the contract.

If this proves impossible, or we are unable to do this for whatever reason, then as manufacturers we'll offer you an exceptional guarantee. We'll forward any deposit that you've paid to the installer, directly to another window company of your choice, so you're fully protected no matter what happens.

That's a double guarantee they'll do the job right, or your deposit returned in the unlikely event you felt it necessary to have the work redone by someone else!

This guarantee is only available via authorised bygone preferred installers.