Here at the Bygone Collection we’re passionate about sash windows and the wider industry as a whole. Unfortunately, the window and double glazing industry has received some bad press over recent years, with many homeowners complaining of dishonest company procedures. With this in mind it’s well worth seeking advice regarding how to go about purchasing new windows safely, and a recent article from the well known Which? website (available here) provides some sensible tips for potential buyers. The write up affords useful advice, some of which echoes a number of our own recommendations.
The article focuses on obtaining reasonable and trustworthy quotations, and suggests that buyers source at least three before making a decision. Whilst this makes excellent sense, it’s worth taking care to consider the cheapest quote carefully, as this may not be the best choice.
If prices seem too good to be true then they probably are, and contractors will be looking to recoup costs in some other way during the course of the sale and/or installation. As well as shopping around like this article suggests, the key to acquiring the best deal lies in cross referencing cost with quality. If the two are proportional then consumers can rest assured that they’re receiving everything for which they are paying.
The Which? article goes on to praise the value of word of mouth recommendations, and points consumers to the Double Glazing & Conservatory Ombudsman Scheme (DGCOS) and the Glass and Glazing Federation (GGF). As stated previously, as longstanding GGF members the Bygone team fully support this advice.
Finally the article dismisses any scrappage schemes as simply special offers run by different companies, and concludes by reminding buyers that they may have seven days to cancel any contract signed, depending upon where signing took place. As experts in sash windows, the Bygone Collection team urges customers to follow advice like this to ensure safe buying and product satisfaction.
