How do the windows really look?
“The Windows are so authentic looking that when I had the house revalued they commented that the house was great but it was a shame the windows were not double glazed, I asked the valuer to look a little closer and he was pleasantly surprised..”
Ann A, Ilford
The quality was far superior.
“When we were looking to purchase our new windows, we looked at just about every UPVC sash window on the market. Not only did your product look nicer, but the quality was far superior. Having had problems with the purchase of windows in the past with the companies going under, we wanted to be sure we were using the right company that would be there to uphold the guarantee. We felt with your company as the supplier and by using one of your installers we would be protected, as we had a double guarantee. When the installer let us down, true to your word you were there to put it right.”
Vicky. Day, Hampshire
NB: The installer responsible for letting Vicky down was removed from our approved list of installers, this is how strongly we believe that you should be able to trust and rely on your window installer.
If only all companies handled their customers the same way.
“We will certainly remember the high level of customer service offered by The Bygone Collection. If only all companies handled their customers the same way!”
John O, Hampshire
The Team gave us excellent advice.
“The team from Artisan gave us excellent advice with regard to the format, installation was fast efficient and meticulous. The quality and design of your windows, is exactly what we wanted for this old farm house. Having run my own business for forty years and having always given my best, you will appreciate an acknowledgement of your efforts to satisfy.”
J A M, Chester
I am very, very pleased with them.
When Clare Nash thought her deposit was lost to an insolvent company she was very worried. However…
“When Rod spoke to your sales manager she told him masterframe would honour the contract despite the deposit being lost. I am delighted to tell you that I now have five new windows installed in my house and that I am very, very pleased with them. Your sales manager was unfailingly friendly and helpful throughout. Tony Wybrow and his team of Andy and Tiom have been friendly and efficient. They have been wonderful ambassadors for your company. I was seriously worried that I might have lost my deposit but the situation was rescued by Masterframe”
Clare Nash, London
